Regional Service Manager CZ/SK

Reference number: 9627


Your Tasks

  • Organization and management of after sales technical services within Czech Republic and Slovakia
  • Continuous management and development of an efficient and a long-term service network of Rational service partners
  • Training of technical staff of our service partners
  • Consultation in technical questions and issues by phone and in person
  • Administration and follow up of warranty notifications
  • Handling of installation services
  • Quality and management reporting
  • Coaching and audit service partners 
  • Improvement of product and service quality in the long term
  • Customer visits and account management of key customers
  • Participation at exhibitions and trade fairs


Your Profile

  • Well-grounded technical know-how paired with advisory skills
  • Experience in the field of technical service and in dealing with dealer/service partner networks
  • Strong verbal and written communication skills
  • Willingness to travel and valid driver's license
  • Understands technical questions and issues and can explain complex technical information in an understandable way
  • Proactive, enthusiastic, open minded and customer-oriented
  • Graduated in/as Electrician, Mechatronic or similar (e.g. engineer)
  • Good IT-abilities (MS Office; SAP preferred)
  • Fluent English and Czech language skills, other languages are advantageous


Our offer
What do you need to make good service? We know and we offer it: A dynamic and fast-acting team, a modern working environment with a feel-good character, success and future-oriented thinking, as well as recognition towards our employees. We reward performance and independent work. You are the expert, you know what to do and we give you the necessary confidence. With us, you grow in challenges and beyond. 

Our company
RATIONAL is the leading contact when it comes to hot food preparation and  our growth and profitability are exceptional. This is mainly due to the fact that the almost 2,300 employees do a great job, both nationally and internationally. It motivates them to be responsible for more effortless working in kitchens and more innovation in technology. 

A job with added value is simply worth more. Do you also see it this way? Write to us and we’ll find out. We look forward to receiving your application. 
If you have any questions, please contact Pia Arndt.

RATIONAL Czech Republic s.r.o. | Evropská 859/115 | 160 Prague 6 | Czech Republic (CZ)