Technical Service Manager, Budapest, Hungary (f/m/d)

Reference number: 12684


We are offering an exciting opportunity for a Technical Sales Manager to join our team in Budapest, Hungary.

The Service Manager supports the country organization in Hungary in all technical questions. The TSM serves as a central point of contact and support to improve the product and service quality as well as taking care of the execution of technical trainings.

Your area of responsibility

>    Service Partner Management (third party service)
>    Planning and executing Technical Trainings for our Service Partners to ensure high quality service
>    Technical Support for our Partner Network (phone, e-Mail, etc.)
>    Warranty Management (Administration and decision process)
>    Handling and managing Customer satisfactory survey
>    Tandem visit (Training on the job with Partners in the field) 
>    Improvement of product and service quality in the long term
>    Support at exhibitions and trade fairs
>    General administration in CRM and ERP applications

Your profile

>    Experience in the field of technical service and in dealing with dealer/distributor/service partner networks (third party service)
>    Didactics and training methods
>    Understands technical questions and issues and can explain complex technical information in an easily understandable way
>    Has diplomatic skills, is patient and has always an open ear for the customer's complaints and questions
>    Proactive, enthusiastic, open minded and customer-oriented
>    Accountable and self-managed
>    Decision maker within the company philosophies
>    Self-confidence and persuasiveness
>    Good IT-abilities (MS Office, SAP preferred, CRM System)
>    Willingness to travel / valid driver's licence B
>    Strong verbal and written communication skills in local and English language
>    Hands-on mentality and self-starting. Able to work under limited supervision. 


What counts for us are your qualifications - regardless of age, gender, disability, sexual orientation/identity or social, ethnic, or religious backgrounds. We welcome applications from all people with diverse backgrounds


Our offer
What do you need to make good sales? We know and we offer it: A dynamic and fast-acting team, a modern working environment with a feel-good character, success and future-oriented thinking, as well as recognition towards our employees. We reward performance and independent work. You are the expert, you know what to do and we give you the necessary confidence. With us, you grow in challenges and beyond. 

Our company
RATIONAL is the leading contact when it comes to hot food preparation and  our growth and profitability are exceptional. This is mainly due to the fact that the almost 2,300 employees do a great job, both nationally and internationally. It motivates them to be responsible for more effortless working in kitchens and more innovation in technology. 

A job with added value is simply worth more. Do you also see it this way? Write to us and we’ll find out. We look forward to receiving your application. 
If you have any questions, please contact Douriya Bell.

RATIONAL International AG Magyarországi Fióktelepe | Andrássy út 121 | 1062 Budapest | Hungary (HU)